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Repair & Restoration

Rug Repair & Restoration in Macon

Torn edges, missing fringe, grazing along the side that lives under the bed, a corner the puppy decided was a chew toy, a split down an old fold line, or thirty years of carpet tape holding a side together. Most of it is fixable by hand.

Hand Work

Repairs That Disappear Into the Weave

Rug repair is not patching. A proper repair rebuilds the rug the way it was originally made — foundation first, then pile, matched to the original knot density and dye lot — so the repaired section moves, wears and ages at the same rate as everything around it. Done well, you have to be told where it was.

That is slow work. Reweaving is measured in square inches, not square feet, and a hand on a loom is the only tool that does it properly. The upside is that damage most people assume is terminal usually is not. Rugs arrive folded around a hole and go home flat and whole.

A good share of the work in this region starts by undoing somebody else's repair. Carpet tape, iron-on binding, a machined hem straight through the knots and glue on a corner were all done in good faith to keep a rug in service, and all of them have to come off before the rug can be rebuilt. Adhesive that has had thirty years to cure into cotton takes longer to remove than the reweaving takes to put back.

Every repair starts with a free assessment and a straight verdict. If the cost of the work is out of proportion to what the rug is worth, we say so instead of taking the job.

Matched wool being knotted back into an oriental rug at the repair bench
Hand reweaving: matched wool knotted back into an oriental rug foundation.
What We Fix

Repair & Restoration Services

From a short fringe tidy to rebuilding a foot of missing border.

Fringe Repair & Replacement

Fringe is the end of the rug’s foundation, not decoration, so when it shreds the rug is unravelling. We secure the ends, rebuild lost warps, and replace or re-knot fringe to match the original.

Edge Binding & Serging

Side cords take the abuse from vacuum beaters and furniture legs. Once they split, the pile beside them starts letting go. Edges are rewrapped by hand in matched wool, and any tape or iron-on binding already there comes off first.

Reweaving & Hole Repair

Burns, tears and worn-through areas are rebuilt knot by knot. The foundation goes back first, then the pile, matched in fibre, colour and density to the field around it.

Moth & Carpet Beetle Damage

Both eat wool from underneath, and they are not the same problem. Moths spread indoors and hide under furniture; carpet beetles come in from outside — from flowers and from birds’ nests in the eaves — and graze anywhere, including out in the open. The tell for beetles is a scatter of shed larval skins. We treat the infestation, then reweave the grazed areas.

Pet Damage

Chewed corners, clawed edges and urine-burnt dye. The rug is decontaminated first, then the missing structure is rebuilt and colour corrected where the alkalinity destroyed the original dye.

Colour & Dye Correction

Faded bands where one end has sat in the same window light for years, bleach spots, and dye that migrated during a bad cleaning or a soaking. Colour is rebuilt by hand where the fibre underneath is still sound.

Resizing & Reshaping

Rugs cut down to fit a room, or blocked back to square after years of buckling. Cut edges are properly finished so the rug reads as intentional rather than amputated.

Crease, Fold & Foundation Repair

A rug folded for a move keeps the crease, and a crease is a hinge that flexes every time somebody crosses it until the foundation splits along that line. Also failed latex on hand-tufted rugs, brittle cotton warps in antiques, and rugs that ripple because the foundation gave way. Structure gets fixed before anything cosmetic.

Rug Pads & Prevention

A great many of the repairs we do could have been avoided by a decent pad. We fit breathable, non-adhesive pads sized to the rug. The old solid rubber and PVC pads are the ones that harden, crack and shed into the back of a rug, and the cheap grip pads leach plasticiser into a wood finish and into the foundation above them.

Wet Rug Service

Leaks, Storm Water & Water Damage Rug Restoration

A supply line behind a washing machine, an attic condensate line that backed up, a roof opened by a line of storms and tarped for a month, or a rug that came out of shrink wrap already wet. The rug on that floor is now on a clock.

Why speed matters more than anything else

Wool survives being wet surprisingly well. What it does not survive is staying wet. In a warm room, mould establishes in a saturated foundation in roughly forty-eight hours, and once it is at the base of the pile you cannot vacuum, spray or air-dry it back out. Meanwhile unstable dyes start migrating, cotton foundations begin to rot, and whatever the water picked up on the way in is curing into the rug.

A rug that got wet inside its own wrapping is the same problem with a delay built in. Sealed in plastic with moisture still in it, then left in a truck or a storage unit, it comes out banded with mildew wherever the roll touched itself — and by then nobody can say how many weeks it had. A fan pointed at any of this is not restoration: it dries the surface, locks the contamination into the foundation, and produces a rug that smells fine for three weeks and then does not.

What to do before we arrive

  • Get the rug off the wet floor and out from under furniture — wooden legs bleed stain into a damp pile within hours, and an old heart-pine floor bleeds tannin.
  • Do not roll it tightly in plastic. That is an incubator. Loose and airy beats sealed.
  • Photograph it wet, in place, before moving anything. Your insurer — or the moving company — will want that.
  • Do not rinse it off with a hose and leave it. Half-washing sets the contamination and complicates the real wash.
  • If the shipment is still in storage, ask for the rugs to be taken out of the plastic and rolled loose today rather than at delivery.

The restoration sequence

  • Priority collection. Wet rugs are run ahead of routine cleaning where the schedule allows.
  • Category assessment. Clean supply water, grey water and water that has crossed a ceiling or a yard are three different jobs, and which one you have decides the method.
  • Extraction and full flush. Contamination is washed out of the foundation, not sealed in behind a dry surface.
  • Antimicrobial treatment. Applied to the whole rug, front and back, before drying starts.
  • Monitored flat drying. Forced filtered air with moisture readings taken to completion, so nothing goes home damp.
  • Dye-bleed correction. Colours that migrated while the rug was wet are pulled back where the fibre allows.
  • Structural repair. Rotted foundation and lost pile rewoven once the rug is stable and dry.
  • Claim documentation. Photographs and a written condition report for an insurance carrier or a moving claim.
A rug photographed flat after water-damage recovery, field colour brought back through the pile
How It Works

From First Message to Delivery

Photos or Collection

Send pictures of the damage, or we collect the rug at no charge anywhere on the Bibb and Houston route.

Assessment & Quote

The damage is mapped, materials identified, and you get a written price with options. No work starts without your approval.

Clean First

Repairs go onto a clean rug. Working new wool into a field still full of clay leaves a visible patch a year later.

Materials Matched

Wool selected by fibre, weight and dye lot against the original, and tested against the field before it goes in.

Hand Repair

Foundation rebuilt, then pile knotted in at matching density, then sheared to the surrounding height.

Final Check & Return

Groomed, inspected against the intake photographs, and delivered back to your floor.

Questions

Repair & Restoration FAQ

Is my rug worth repairing?
You get a straight answer before any work starts. Repair makes sense when the rug has real value — sentimental or monetary — and the foundation is sound. When the cost of the work approaches what the rug is worth, we say so rather than quietly running up an invoice.
How long does rug repair take?
It depends entirely on the area involved, because reweaving is hand work measured in square inches. You get a timeline with the written quote, before you commit. Water damage is handled differently because it is time-critical, so those rugs go into the process as soon as they arrive rather than waiting their turn.
The movers damaged our rug. What now?
Photograph it before anything is unrolled any further, and keep the wrapping. The common ones are tape adhesive left in the pile, a crushed face from a roll made pile-inward, mildew banding from being sealed damp, and a split along a fold line. All four are repairable. We document condition at intake in writing and in photographs, which is what a moving claim needs, and we can look at a rug before you decide whether to file one.
Can you take off old carpet tape and iron-on binding?
Yes, and on inherited rugs it is often the first job. Tape, hem tape and glue have to come off before an edge can be rebuilt properly, because the knots along that side have nothing locking them in while the adhesive is doing the work. Old cured adhesive takes patience and solvent chemistry chosen against the dyes. It is worth doing: what is underneath is usually a rug that has been waiting decades for it.
Will the repair be visible?
A good reweave is difficult to find once the pile is groomed. Wool is matched by fibre, dye lot and knot density, and the foundation is rebuilt before the pile so the repaired area wears at the same rate as the rest of the rug rather than sinking or standing proud over time.
Do you work with insurance claims?
Yes. Condition is photographed at intake and throughout, and you get written documentation of damage, treatment and value impact to submit to your carrier.
My rug ripples and will not lie flat. Can that be fixed?
Usually. Buckling comes from an uneven foundation, past improper drying, or years on a pad that was too soft. The rug is washed, blocked back to square under tension, and the foundation repaired where it has stretched or torn.

Send Us a Photo. We Will Tell You Straight.

Free assessment on every repair, and a real answer about whether it is worth doing.

Rug Cleaning

The six-stage hand wash every rug goes through, and why in-home wand cleaning fails here.

Cleaning process

Middle Georgia Care Notes

Red clay, pine pollen, old floors and rugs that move house every few years — what owners here need to know.

Care notes

Book a Collection

Collection and delivery included across Bibb and Houston counties.

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